Privacy Policy

1. Information We Collect

We collect different types of information from and about you, including:

Personal Information You Provide:

• Contact Information: Your name, email address, phone number, shipping address, and billing address.
• Account Information: If you create an account, your username and password.
• Order Information: Details about the products you purchase, order history, and payment information (although payment details are often processed by third-party payment processors).
• Communications: Records of your communications with us, including emails, chat logs, and customer service inquiries.
• Marketing Preferences: Your preferences for receiving marketing communications from us.
• User-Generated Content: Any reviews, comments, or other content you post on our Site.

Information We Collect Automatically:

• Device Information: Your IP address, browser type, operating system, device identifiers, and mobile network information.
• Usage Information: Information about how you interact with our Site, including the pages you visit, the products you view, the links you click, and the time you spend on our Site.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity. You can manage your cookie preferences through your browser settings.

Information We Collect from Other Sources:

We may receive information about you from third-party service providers, such as payment processors, shipping companies, and marketing partners.

2. How We Use Your Information

We use your personal information for various purposes, including:

Providing and Managing Our Services:

• Processing and fulfilling your orders.
• Managing your account and providing customer support.
• Personalizing your experience on our Site.
• Sending you order confirmations, shipping updates, and other transactional communications.

Improving Our Site and Services:

• Analyzing website usage and trends.
• Developing new products and features.
• Troubleshooting technical issues.
• Conducting research and analytics.

Marketing and Advertising:

• Sending you promotional emails and newsletters (with your consent where required by law).
• Showing you targeted advertisements on other websites and platforms.
• Administering contests and promotions.

Security and Fraud Prevention:

• Protecting our Site and users from fraud, abuse, and unauthorized access.
• Verifying your identity.

Legal Compliance:

• Complying with applicable laws, regulations, and legal processes.
• Responding to legal requests and preventing illegal activities.

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, email marketing, website hosting, and analytics. These providers are contractually obligated to protect your information.
• Business Partners: In some cases, we may partner with other businesses to offer you certain products or services. We will only share your information with these partners with your consent or as necessary to provide the requested service.
• Legal Authorities: We may disclose your information to law enforcement agencies, government officials, or other third parties when we believe it is necessary to comply with a legal obligation, protect our rights or the rights of others, or investigate potential fraud or illegal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
• With Your Consent: We may share your information with other third parties with your explicit consent.

4. Your Choices and Rights

You have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information (subject to certain exceptions).
• Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period will depend on the type of information and the purposes for which it is processed.

7. Third-Party Websites and Services

Our Site may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

8. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

9. International Data Transfers

If you are located outside of the United States, your personal information may be transferred to and processed in the United States or other countries that may have different data protection laws than your country of residence. By using our Site and providing us with your personal information, you consent to such transfers. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on our Site and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Material changes will be notified more prominently, such as via email or a notice on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

max@ballz4change.com